MEDICAL RECPTIONIST

OVERVIEW:
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring smooth operations at the front desk. This role is crucial in maintaining a welcoming environment while managing administrative tasks efficiently. Experience in a medical office or clinic setting is preferred.

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If you are passionate about providing excellent patient care and have the skills necessary to thrive in a busy medical environment, we encourage you to apply for this rewarding position.

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RESPONSIBILITIES:

• Greet patients warmly and assist them with check-in and check-out processes.

• Schedule appointments and manage the clinic's calendar efficiently.

• Handle patient inquiries and provide information regarding services offered.

• Maintain accurate patient records using electronic health record systems such as eClinicalWorks, Prompt, etc.

• Process insurance verifications and assist with medical billing inquiries.

• Perform clerical duties including filing, data entry, and managing correspondence.

• Ensure the front desk area is organized and presentable at all times.

• Collaborate with healthcare providers to ensure seamless patient care.

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QUALIFICATIONS:

• Strong understand and useability of electronics and software with ability to learn quickly including Google Suites, Prompt, eClinical, etc.

• Front desk experience or customer service experience preferred.

• Strong typing skills with attention to detail and accuracy in data entry.

• Excellent communication skills, both verbal and written, with a focus on customer service.

• Ability to manage multiple tasks in a fast-paced environment while maintaining professionalism.

• Knowledge of medical billing processes is advantageous but not required.

• Strong organizational skills and ability to work independently as well as part of a team.

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EDUCATION:

• High School Diploma or GED, College Degree helpful

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WORK EXPERIENCE:

• One-Two years of experience as a receptionist preferred

• Customer Service Required

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LICENSES AND CERTIFICATIONS - REQUIRED

• BLS - Basic Life Support (AHA) AND

• PT - Physical Therapist - State Licensure -- with the Texas Board of Examiners. Compact license acceptable according to current ECPTOTE requirements within 90 days OR

• PT-Temp - Physical Therapist Temporary - State Licensure -- with the Texas Board of Examiners. Compact license acceptable according to current ECPTOTE requirements within 90 days

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SUPPLEMENTAL REQUIREMENTS:​

WORK ATTIRE

• Uniform: No

• Scrubs: No

• Business professional: YES

• Closed toe shoes: YES

• Light Makeup: YES

• Light Perfume: Must be faint

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TRANSPORTATION

• Relocation or ability to travel to work arriving on time for shift.

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FULL-TIME BENEFITS:

• 401K

• BONUS OPPORTUNITIES​

• GROWTH OPPORTUNITIES

• INSURANCE

  • BCBS Medical Plans 6x to Choose From

  • BCBS Vision

  • Sunrise Dental Insurance

• TEAM BUILDING

  • Community Events​

  • Holiday Festivals

  • Huddles

  • In-Services

  • Company Parties

  • Seasonal Team Building

  • Team Lunches

• TIME OFF

  • Birthday Paid Off ​

  • Flex Days - 1-2 hrs per full time shift needed for late entry or early release (ex: for appts)

  • Holidays Off

  • ​New Year’s Eve (close early)

  • New Year’s Day

  • Martin Luther King Jr Day

  • Good Friday (close early)

  • Easter

  • Memorial Day

  • 4th of July

  • Labor Day

  • Thanksgiving

  • Thanksgiving Weekend

  • Christmas Eve close early

  • Christmas

  • Christmas Day After open late​

  • PTO - start with 1 week, on second year get 2 weeks

  • UTO - 1 week

• TEAM

  • Work with 2-4 other Therapists​

  • Exercise Trainers complete Treat & Flow and can assist in front desk tasks as requested

  • Front Desk supports patient appt needs & purchases

  • ALL TEAM MEMBERS leave together, no one leaves alone.

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1st Classen Physical Therapy is an Equal Opportunity Employer.

We seek to hire the most qualified individual based on work ethics, initiative, and experience. Equal employment opportunity is a sound and just concept to which 1CPT is firmly bound. 1CPT will not engage in discrimination against or harassment of any person employed or seeking employment with 1CPT on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.